- Send us an email at firstname.lastname@example.org with "Order Return Nº XXX" and let us know if you want a change of size or product or if you want a refund.
- In 24-48h Nacex will pick up the item and if you have chosen the exchange option will give you the new one.
- If you have chosen the refund option, once we receive your purchase back, we'll proceed with the refund.
Please allow up to 10 days for returns to be processed. The return will be applied to the method of original purchase.