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How can we help you? 

Please have a look at our frequently asked questions.

About Crexans

What is Crexans?

CREXANS is an exclusive swimwear brand designed for those summer nights where you dance until dawn, for that cocktail in a Resort that ends up with an awesome pool party, for those dinners on the beach where you go barefoot or for those improvised parties at stranger’s yacht…

CREXANS is elegance, shine, dance and stomp.
CREXANS are all of us.

I want to partner with Crexans.
For requests upon advertising, editorials, partnership opportunities or for social media/digital material please contact press@crexans.com

I want to sell Crexans products in my boutique or online store
For questions regarding stockists opportunities please fill out our contact form here

Payments

What payment methods do you accept?
We accept Paypal, Visa, Mastercard and American Express.
Is my payment information secure?
Yes, your data and payment methods are totally safe.

When will I receive my refund?
Please allow up to 10 days from the time we receive your request to process your credit.

Your Orders

What sizing are your teeny and full bottoms?
Please refer to our fit guide to best answer this question.

Can I cancel my order?
Yes. If the order has not yet left the warehouse, you can cancel it by sending an email to sales@crexans.com with the order number and your money will be returned.
If the order has already left the warehouse, you should wait until you receive it and then start the return process.

Do you sell separates?
No.

Shipping & Returns

Do you ship internationally?
Yes. We ship worldwide.

How do I know once my order has shipped?
You will receive an email with your tracking information once your order has shipped.

How do I return my item?
Please email us at orders@crexans.com with your order number. You have 30 days to return your item as long as it is unworn, unwashed and tags are attached. Final sale items are not elegible for returns.

What do I need to include in my return?
Please include the products you would like to return and the RMA form you fill out after emailing orders@crexans.com.

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